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call forwarding
asked in When forwarding from Google Voice to Ring Central, Ring Central's IVR is not picking up.
I have Google Voice. I have Ring Central setup. I have forwarded my Google Voice to my Ring Central. When I call from...
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Sep 19, 2022 at 4:59pm
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asked in Sending additional metadata while forwarding
I'm forwarding the call to some other extension and need to send additional metadata (just simple array of key-value...
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Aug 9, 2022 at 9:10am
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asked in Call Routing & DND
I answered some of my own questions. Original information is below but now I just need to know:Can I somehow set a call ...
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Aug 8, 2022 at 3:04am
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asked in Call Forwarding Issues
Hi!My team is working on call forwarding to transfer calls to our off-shore support but for some reasons the line is muf...
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Aug 3, 2022 at 9:24am
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asked in Call Queue forwarding to external number
Hello,I set up a new call queue for our sales team and they would like to answer calls from that queue on their personal...
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Aug 2, 2022 at 1:21pm
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asked in Holiday Calendar: Feature Request
I've been bring my clients over from Jive to Ring Central and they have a simple holiday calendar that auto updates ...
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Jul 4, 2022 at 6:36am
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asked in Why are my calls being forwarded to Prompt Recording?
Hi there, for some reason today, all my calls have started forwarding to a very old Prompt Recording after ringing only ...
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Jun 27, 2022 at 11:12am
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asked in When forwarding calls to external number, how can I add 3 digit number before/after the the caller number?
When I first set up the call forwarding to an external number (years ago), I was able to add 3 digit number before/after...
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Jun 19, 2022 at 8:45am
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asked in Forward All Calls Feature NOT WORKING
I am trying to use the Forward All Calls user option to 1. limited extension 2. an external number but it isn't wor...
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Jun 2, 2022 at 10:19am
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asked in Forward Number When User Disabled
When an employee leaves the company, we disable them in RC and move the number to the number inventory. Some of those di...
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May 17, 2022 at 8:13am
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